Instant Customer Answers
Responds to pricing questions, service details, operating hours, and custom FAQs in seconds β accurately, in your brand voice, around the clock. No more missed messages or long email threads.
Zelvara builds custom AI support agents for Burnaby and Vancouver businesses β trained on your services, your voice, and your FAQs. It handles inquiries, books appointments, and qualifies leads while you sleep.
Core Capabilities
Your AI agent isn't a scripted chatbot with dead-end menus. It understands natural language, knows your business inside-out, and takes real action on behalf of your customers.
Responds to pricing questions, service details, operating hours, and custom FAQs in seconds β accurately, in your brand voice, around the clock. No more missed messages or long email threads.
Integrates directly with Calendly, Acuity, Jane App, and other scheduling platforms so customers can book a slot inside the chat β no phone tag, no back-and-forth emails.
Asks the right questions to qualify leads before they reach you β budget, timeline, location, service type β so every conversation you pick up is already warm and worth your time.
When a conversation needs a real person, the agent escalates immediately β via email, SMS, or live chat β with a full summary of the conversation, so your team picks up in context, never cold.
Serves your customers in English, French, Punjabi, Mandarin, and dozens of other languages automatically β critical for Metro Vancouver's diverse customer base.
See every conversation, resolution rate, top questions, and lead volume in a monthly report. We use the data to retrain and improve the agent continuously, so it gets smarter over time.
Industries We Serve
Every AI agent is trained specifically on your business β not a generic template.
Books appointments, provides quotes based on home size, handles seasonal availability, and follows up on no-shows automatically.
Answers insurance questions, schedules new patient consultations, sends reminders, and handles after-hours inquiries without a receptionist on call.
Qualifies prospective clients by practice area and case type, books consultations, and captures contact details for follow-up β all before a lawyer spends a minute.
Handles emergency inquiry triage, provides service-area confirmation, captures job details for quoting, and books site visits on your calendar.
Qualifies buyer and seller leads by timeline and budget, books showing appointments, and answers neighbourhood and listing questions around the clock.
Takes service bookings, promotes last-minute openings, answers product and aftercare questions, and manages waitlists β hands-free.
How It Works
We do the heavy lifting: research, training, integration, and testing. You review, approve, and start receiving leads.
We learn your services, common customer questions, booking process, tone of voice, and escalation preferences β everything the agent needs to represent your business accurately.
We build a structured knowledge base from your website, service docs, pricing, and FAQs. The agent is trained and tested against hundreds of real-world question scenarios.
We connect the agent to your website, booking system, and CRM. Then we run full QA testing β edge cases, escalation flows, and multilingual responses β before anything touches real customers.
Your agent goes live. We monitor performance weekly in month one, then monthly β retraining with new questions and updating the knowledge base as your business evolves.
Why Zelvara
Most "AI chatbot" tools hand you a login and leave you to figure it out. We build, train, integrate, and manage everything β your only job is approving the agent before it goes live.
FAQ
Real answers β no AI hype.
An AI support agent is a custom-trained conversational assistant that lives on your website. It understands natural language questions, answers them accurately based on your business knowledge, books appointments, qualifies leads, and hands off to a human when needed β all automatically, 24 hours a day, 7 days a week.
Most Zelvara AI agent implementations are live within 7β14 business days. This covers the discovery session, knowledge base build, agent training, booking system integration, QA testing, and final launch. You review and approve the agent before it goes live on your site.
Yes. We integrate the AI agent with your existing scheduling tool β Calendly, Acuity, Jane App, Square Appointments, or others β so customers can book a confirmed slot directly inside the chat, without calling in or filling out a form on a separate page.
When a question is outside the agent's knowledge base or when a customer requests to speak with a human, the agent escalates via your preferred method β email notification, SMS alert, or live chat handoff β with a full summary of the conversation so your team never starts cold.
Zelvara's AI agent packages start at $499/month, which includes setup, custom training, hosting, monthly knowledge-base updates, and performance reporting. A one-time onboarding fee may apply for complex CRM or multi-location integrations. Book a free discovery call for an exact quote.
Ready to Automate?
Book a free 20-minute demo. We'll show you exactly how your AI agent would look, sound, and behave on your website β customized to your business on the call.
Serving Burnaby Β· Vancouver Β· Coquitlam Β· Surrey Β· Richmond Β· North Vancouver